Have you ever wondered how service providers can run an entire mobile business? It’s based on good communication between the dispatcher and the technician and utilizes methods of telecommunications. Let’s take a sneak peek into the world of a mobile service provider company and its use of telecommunications.
What happens when a customer requires a certain mobile service provider such as an electrician, tow truck, plumber, locksmith, or taxi? The customer may look online to find a reputable company, then pick up the phone to call or send an inquiry via the company website. Thus far, the customer has already engaged with two methods of telecommunication: internet and telephone.
After the dispatcher receives the customer’s information, it is then transmitted to the technician via text, telephone, email, or radio dispatch. Furthermore, the technician utilizes a global positioning system (GPS) to accurately locate the customer in need.
Modern telecommunications are integral to running a mobile business in today’s world. Today’s engineers, computer scientists, and professionals using modern technology turn to IEEE “The world’s largest professional association for the advancement of technology” for cutting edge developments in the world of modern telecommunication. Together, IEEE and mobile service providers connect to provide high tech solutions for the everyday customer.